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Houston Five Star award winner

PROFESSIONAL PROFILE

Laura Haines

Senior Loan Officer
Certainty Home Loans
985977
18050 Saturn Ln Ste 320
Houston, TX 77058
Office: 281-823-0507
Cell: 832-205-6510
Lhaines@certaintyhomeloans.com
www.loans-by-laura.com

After earning a BS in Business Management/Marketing and working in a few different fields, Laura found her home in the mortgage business in operations and pre-processing before moving into mortgage origination as a loan officer. Learning the business from the processing side provided Laura with the ability to think outside the box and solve some of the more challenging situations that have been presented to her by clients wanting home financing.

To make the home loan process progress smoother and feel less intimidating, Laura is available anytime to answer any questions that may arise throughout the loan process. She understands that working full-time and raising a family is a priority for many of her clients and that the only time they get to respond to information and document requests is after hours. Laura has built her business by building trust with her clients and helping them feel more comfortable knowing she is always just a phone call away.

To help first-time home buyers and lower-income individuals achieve home ownership, Laura is certified with SETH (5 Star Texas Advantage Program), the Texas State Affordable Housing Corporation (TSHAC), and the Texas Department of Housing & Community Affairs (TDHCA).

PROFESSIONAL EXCELLENCE

Five Star Professional conducts market-specific research throughout the U.S. to identify service professionals who demonstrate professional excellence and provide quality services to their clients. The Five Star Mortgage Professional program is the largest and most widely published award program for mortgage professionals in North America, covering more than 40 major markets. Five Star award winners do not pay a fee to be included in the research or on the final list of award winners.

The Five Star Professional research team contacted thousands of recent homebuyers, consumers and industry leaders to identify Houston-area mortgage professionals who stand out in their industry and community.

To learn more about the research methodology, click here.

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*Winners appearing on this page do not pay a fee to be considered or to win the Five Star Award. Professionals with a digital profile have paid a promotional fee.