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Richmond Five Star award winner


Cyndi Merritt

eXp Realty
VA License 225085400
6802 Paragon Place Suite 410
Richmond, VA 23230
Office: 804-814-4644


I have been involved with real estate and investments in one form or another since the early 80’s. Back then, I was a loan officer and investment adviser for a local bank. In case you don’t remember, in the early 80’s the Prime Lending Rate fluctuated around 20%, the Dow Jones was under 800 and the average home price was just over $47,000. My how times have changed! Being in banking for almost 20 years gave me a wonderful understanding of our financial and economic world. Holding several Investment Series Licenses, I have a strong appreciation for your investment portfolio and the role that real estate plays in it. Because I spent years in lending and credit counseling, I can also help you navigate through the mortgage loan process along side my very knowledgeable mortgage partners.

During the 90′s while operating a family-owned wholesale brokerage company, I began my own rental property portfolio and handled the General Contractor duties for my primary residence. I developed the architectural design and later several additions. As a Real Estate Investor myself, I have done a variety of property renovations, “fix and flips”, “buy and holds”, wholesales, and even some interior design and landscape design. Yes, I will swing a hammer, climb a ladder, crawl under a house and I’ve been told I get more paint on myself than on the walls…. but the point is, I will do whatever it takes to get the job done.

In 2004, it was time to take all the real estate knowledge I had accumulated and combine it with the decades of customer service, marketing, investing, building, sales and negotiation experience I had acquired. I became a Licensed REALTOR® in the Commonwealth of Virginia, bringing with me the mind of an Investor, the eye of a Contractor and the heart of a Customer Service Professional. That’s how I got here, an independent business owner and entrepreneur.

Continuing education and experience translate into giving you the best experience possible. I have many of those Realtor “letters” after my name, but the one that will really make a difference to you is “CNE”. As one of only 5% of Realtors nationwide, being a Certified Negotiation Expert means I have the knowledge and expertise to fight for you and get the best deal possible.

My business is operated almost exclusively by referral and I love helping my clients and then their families, friends and co-workers. I have a wonderful group of partners and we strive to make each aspect of your real estate transaction go as smoothly as possible. We work hard and enjoy what we do so you may rest assured we will do our best for you!

Our team of experts represents the best and brightest in the industry, and we’re always striving to lead the field in research, innovation, and consumer education. Today’s buyers and sellers need a trusted resource that can guide them through the complex world of real estate. With our extensive knowledge and commitment to providing only the best and most timely information to our clients, we are your go-to source for real estate industry insight and advice.


Our philosophy is simple: CLIENTS COME FIRST. We believe that if you’re not left with an amazing experience, we haven’t done our job. We measure success through the satisfaction of our clients.


Five Star Professional conducts market-specific research throughout the U.S. to identify service professionals who demonstrate professional excellence and provide quality services to their clients. The Five Star Real Estate Agent program is the largest and most widely published award program for real estate agents in North America, covering more than 40 major markets. Five Star award winners do not pay a fee to be included in the research or on the final list of award winners.

The Five Star Professional research team contacted thousands of recent homebuyers, consumers and industry leaders to identify Richmond-area real estate agents who stand out in their industry and community.

To learn more about the research methodology, click here.

*Winners appearing on this page do not pay a fee to be considered or to win the Five Star Award. Professionals with a digital profile have paid a promotional fee.