The Five Star Home/Auto Insurance Professionals Program is designed to identify and showcase home/auto insurance professionals in a local market that score highest in overall satisfaction.

As part of an in-depth research process, home/auto insurance professionals are evaluated by their customers and industry professionals based on overall satisfaction and whether one would highly recommend them to a friend.

Area residents, readers of the area magazine and industry professionals are asked to name and evaluate home/auto insurance professionals whom they know through personal experience. Both positive and negative responses regarding each professional are accepted. In addition to the survey results, other evaluation criteria such as acceptable disciplinary action and evaluation results by a panel of local industry experts are incorporated into the overall evaluation process.

The final list of Five Star Home/Auto Insurance Professionals includes the home/auto insurance professionals, of those evaluated, in the local market that scored highest in overall satisfaction. This list represents less than 7% of the home/auto insurance professionals in the local market. See the Research Methodology Details for more information on the research process.