Minneapolis, October 1, 2011 – Five Star Professional has named the Richmond area recipients of the 2011 Five Star Real Estate Agent award. The award winners appear in a special section in the October issue of Richmond magazine.

Five Star Professional partnered with Richmond magazine to conduct research to identify a select group of real estate agents who are exceptional in both their ability and their commitment to overall satisfaction. Fewer than six percent of the 5,000 Richmond area residents holding real estate licenses were selected.

A survey was provided to all Richmond area residents who purchased a home over $150,000 within a 24-month period (December 2008 to December 2010), 1,000 subscribers of Richmond magazine and 250 mortgage and title companies. Respondents were asked to evaluate real estate agents they knew through personal experience and to evaluate them based on nine criteria. Both negative and positive evaluations were included in the scoring.

All qualified real estate agents were screened with the State Real Estate Commission’s database to verify that licenses were current and no disciplinary actions were pending. The final list was reviewed by a panel of local realty company executives, professional and trade association officers and others directly involved in housing-related businesses.

Five Star Professional provides localized, independent client satisfaction research on the performance of service professionals. Five Star Professional conducts research with consumers, and industry peers and leaders, to identify service professionals who score highest in overall satisfaction. Award candidates also undergo a thorough regulatory review. Five Star Professional joins forces with city and regional magazines to make the research results available to consumers in more than 45 markets across the United States and now, Canada. Five Star Professional was founded in 2003 and is based in Minneapolis. For more information, go to: www.fivestarprofessional.com

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